Privacy Policy

We take a responsible attitude to the processing and storage of personal information of MVCharter customers, as well as visitors to the MVCharter.ua website. Personal information is any information about a person that allows you to directly or indirectly identify this person, including his or her personal data, within the meaning of the legislation on personal data protection.

This Privacy Policy contains a description of the types of personal information we receive from users of our websites (including the mobile version of the website) and MVCharter clients. In addition, in this document, we describe in detail the purposes, ways and methods of collecting and processing your personal information.

  1. What information we collect and why.
  2. Method and place of processing of personal information.
  3. Dissemination of information.
  4. Protection of personal information.
  5. Access to information.
  6. Cookies, web beacons and other technologies.
  7. Advertising directed to consumers.
  8. Links to other sites
  9. Other online services of MVCharter.
  10. Changes to the Privacy Policy.
  11. Legal information.
  12. Our contacts.

1. What information we collect and why.

MVCharter collects and processes the following information: name, surname and patronymic of the user (client), postal address, e-mail address and phone number. We only collect data that you provide to us voluntarily. For example, we may collect personal information (your publicly available social media profile information) in order to receive feedback from you about our services, or we request information about your location for registration on the site, in order to provide services or participate in promotions. You have the right not to provide us with this information, but in this case, our website and services may not function properly or some of their functionality may be unavailable.

In addition, when you visit our websites, we may receive certain information about you automatically. Such information may include: your IP address, information about your computer/mobile device operating system and browser type, the type of your device, the unique device identifier (UDID) or mobile equipment identifier (MEID) of your mobile device, the address of the website where the link to us was posted and information about the pages you visited on our website.

We may use this information to operate, maintain and customize our website and services. In this Privacy Policy, we also provide additional information about how we use cookies.

2. Method and place of processing of personal information.

Method of processing

Personal information is processed using computers and (or) automation tools in accordance with procedures and methods that meet the purposes of data collection.

In some cases, the personal information collected may be available to certain categories of responsible persons of MVCharter (Data Controller) related to the operation of the website (such as administration, sales, marketing, legal, system administrators) or third-party organizations (such as third-party technical service providers, postal organizations, hosting service providers, information technology companies, communication services), which we entrust, if necessary, to perform the functions of data processing. You may additionally request a list of these persons.

Place of data processing

The data is processed at MVCharter’s operating offices and other locations where the parties involved in its processing are located. For more information, please contact us (data controller and database owner).

3. Use of personal information.

In order to provide services, your personal information may be used and processed within MVCharter. MVCharter means a group of companies and entrepreneurs operating under the MVCharter brand.

Any use of your personal information within MVCharter is in accordance with this Privacy Policy. From time to time, we may send you messages containing marketing and promotional information about our products and services, promotional offers, etc.

MVCharter has the right to engage other companies to provide services and organize advertising campaigns. These companies can also access some of your personal information only to the extent necessary to provide services, and they are not allowed to use it for other purposes.

MVCharter does not sell, transfer, or disclose the personal information of its customers and users of our website to third parties outside the MVCharter group of companies. However, with your consent, we may occasionally send you marketing information on behalf of one of our partners about products and services that may be of interest to you. We may also ask you if you would like to receive promotional materials from our business partners. If you agree to receive the newsletter, we will not share your personal information with these partners, but will send you the materials by email on behalf of these partners.

MVCharter reserves the right to use and disclose any information about you, in cases expressly provided by law or other regulatory act, in order to protect the integrity of our services, protect our rights, or to assist law enforcement agencies in investigating crimes and ensuring public safety.

4. Protection of personal information.

MVCharter takes all commercially reasonable measures to prevent unauthorized access to personal information and data obtained through the use of the MVCharter website or services. We are committed to protecting your personal data, but we encourage you to take all available precautions to protect your personal data during transmission. To do this, change passwords frequently, use combinations of letters and numbers, and use a secure browser.

Ensuring the information security of children

The website https://MVCharter.ua and its subdomains are not intended to attract the attention of children and minors. MVCharter does not intentionally collect personal data from children and persons under the age of 18 and does not send them any requests for personal information.

5. Access to information.

You are in full control of all personal information you provide to us. You have the right to clarify or change the personal information we have received from you at any time, or to change your preferences for receiving advertising and marketing information from us and our partners. You have the right to ask us to delete all information collected about you at any time (right to be forgotten). To do so, please send us an e-mail or letter to the address specified in the last section of this Policy.

6. Cookies, web beacons and other technologies.

The mvcharter.com website collects information about your behavior on our website and visits to the website pages in order to obtain statistics on visits and efficiency of the website use, to form a personalized approach and to adapt services to the interests of each user. We do this with the help of various technologies, one of which is cookies. This is data that a website can send to your browser, and it will be stored on your computer for further identification by the website.

Most often, cookies are used to evaluate the effectiveness of websites (for example, to measure the number of visitors and the length of their stay on the website), to identify the most interesting and visited topics and pages, and to ensure the ease of navigation and use of the website without collecting any personal information. Cookies can also be used to form a personalized approach based on the user’s existing experience of interaction with the website and its preferences. Over time, this information allows us to improve the user experience.

Cookies are usually divided into session cookies and persistent cookies. Session cookies help you navigate a website efficiently, so that once you have requested information within a session, you will not be asked for it again. Session cookies are stored in temporary memory and are deleted when the browser is closed. Persistent cookies store user settings for current and subsequent visits (for example, they simplify authorization on the site by allowing you to remember user credentials). They are stored on the hard disk of a computer or on the storage of a mobile device and are activated when the browser is launched. We use persistent cookies to store information such as the user’s language and country.

If you do not wish to receive cookies anymore or if you would like to be informed when cookies are received, please configure your web browser. However, if you disable all cookies, you may not be able to use some of the services and features of the site.

7. Directed (targeted) advertising.

We use cookies, Google Remarketing Tag, Facebook Pixel and other advertising technologies to send you advertisements based on your individual interests and preferences. This section of the Privacy Policy provides additional information on this subject.

You may see MVCharter’s personalized advertising on the Internet based on your interests. This data enables us to customize the user and client experience based on their demographic interests, as well as to use contextual advertising and personalize the service offer. We use this information to display advertisements that may be of interest to you. This process helps us evaluate the effectiveness of marketing tools and advertising campaigns. You can opt out of receiving targeted advertising by visiting the following sites:

www.aboutads.info/choices

www.networkadvertising.org/managing/opt_out.asp

www.evidon.com

Please note that even if you disable this option, you will still see advertisements on the Internet, but none will be targeted to your individual interests.

8. Links to other websites.

If you visit third-party websites that are not maintained by MVCharter by clicking on links posted on our website, you should familiarize yourself with their privacy and other practices. We are not responsible for the privacy policies and data collection practices of other companies, and any information you provide to such companies is collected by them in accordance with their privacy policies.

9. Other MVCharter websites and online services

All MVCharter websites and online services are subject to this Privacy Policy. In the process of providing services, MVCharter undertakes to strictly comply with the privacy rules set forth in this Policy.

10. Amendments to the Privacy Policy.

We have the right to make changes to this Policy at any time. We recommend that you frequently check this page and the date of the last change indicated at the top of the page to stay informed of the latest changes.

If you do not agree with any changes made to the Policy, you must stop using the MVCharter website and services and may request that we delete your personal information.

This privacy policy applies to all personal information of users of the https://MVCharter.ua website and MVCharter customers that we have, regardless of the method of collection and the way it is obtained.

11. Legal information.

This Privacy Policy complies with the requirements of the legislation of Ukraine on personal data protection, as well as the requirements of the legislation of most CIS countries and contains detailed information about the data collected, purposes, methods of its collection, processing and use.

Note for European Users: this Privacy Policy has been prepared to fulfill the obligations under the General Data Protection Regulation (EU Regulation 2016/679 of April 27, 2016 or GDPR – General Data Protection Regulation).

12. Our contacts.

Tel. Ukraine: +38 067 384-29-87
e-mail: sales@mvcharter.com